1. Introduction
Welcome to BCN Taxi City. By accessing and using our website and booking our taxi services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.
2. Services
BCN Taxi City provides private taxi and transfer services including airport transfers, city rides, and long-distance travel. Our goal is to provide safe, reliable, and comfortable transportation services to our customers.
3. Booking
- All bookings must be made through our website, phone, or other official communication channels.
- When making a booking, you must provide accurate information including pickup location, destination, date, and contact details.
- We reserve the right to refuse or cancel any booking if incorrect or incomplete information is provided.
4. Pricing and Payment
- Prices may vary depending on distance, time, and service type.
- Any additional charges such as waiting time, tolls, parking, or special requests may apply.
- Payment can be made via the methods provided at the time of booking.
5. Cancellation Policy
- Customers may cancel their booking before the scheduled pickup time.
- Late cancellations or no-shows may be subject to cancellation fees.
- Refunds, if applicable, will be processed according to our cancellation policy.
6. Passenger Responsibilities
Passengers are responsible for:
- Providing accurate booking details.
- Being ready at the pickup location at the scheduled time.
- Respecting the driver and vehicle.
- Ensuring that children are seated safely when traveling.
BCN Taxi City reserves the right to refuse service to passengers who behave inappropriately or cause damage to the vehicle.
7. Delays
While we aim to provide punctual services, BCN Taxi City is not responsible for delays caused by:
- Traffic conditions
- Weather conditions
- Road closures
- Unforeseen circumstances
8. Liability
BCN Taxi City will not be liable for:
- Any indirect or consequential loss.
- Loss or damage to personal belongings left in the vehicle.
- Delays caused by circumstances beyond our control.
9. Privacy
We respect your privacy and will only use personal information provided during booking to process reservations and improve our services.
10. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Updated terms will be published on this page.
11. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us through the contact details provided.